| Accuracy | 90% | 85% |
| Summarisation | Has the ability to summarise audio recordings from meetings, providing action items and takeaways. | Their transcription tool doesn’t summarise results. |
| Export formats | Plain text file (.txt), Microsoft Word (.docx), SubRip (.srt), Open Document Text (.odt), Portable Document Format (.pdf) | Plain text file (.txt), Microsoft Word (.docx), SubRip (.srt), JavaScript Object Notation (.json), Web Video Text Tracks (.vtt), European Broadcast Union subtitles (EBU-STL) |
| Sentiment analysis | Can detect the emotions of speakers with a high level of accuracy. | Does not identify the sentiment of speakers. |
| Correcting errors | Streamlined correction using AI to detect highly accurate transcriptions versus those that need a second look. | Has the ability to correct mistakes but doesn’t highlight the errors quickly. |
| Multiple users | Unlimited users. | Multi-user license available for enterprise customers. |
| On-premise functionality | On-premise solutions are available for enterprise customers. | Has an on-premise service for customised high-volume cases. |
| Integrations | Integrates with Zoom, MS Teams and Google Meet and has the ability to customise for enterprise customers. | Supports integration with video management systems like Kaltura, Opencast, Panopto, Company Webcast, and more. |
| API access | Tucan.ai provides API access and the following features: multi-language support in (German, English, Spanish, and French), dual-channel audio, speaker labelling, summarisation, automatic punctuation, timestamps, sentiment analysis and various audio and video formats. | API is available in 80+ languages. Supports dual-channel audio, speaker labels, automatic punctuation and case formatting, timestamps, and a range of audio/video formats. |
