AI-powered meeting management
Automatic audio and video transcription
AI-powered solutions for enterprises
Frequently Asked Questions
Find answers here.
You can use and test Tucan.ai for free until you have consumed all your free time credit. You will get 15 free minutes for your registration and another 30 minutes for filling out our onboarding questionnaires. In addition, you can receive free bonus minutes for every successful referral of a friend, family member or colleague.
Now, you have two options: You can either buy an additional monthly subscription license including 10 hours or you opt for an additional prepaid package with flexible time credits.
Yes, your subscription will automatically continue. However, you will not be bound for another 3 months. After the first 3 months, your subscription duration will always be extended only for 1 additional month at a time.
Yes, you can switch between plans any time. In case you have an active subscription, it will be switched at the end of the 3-month minimum term or at the end of the month. If you have been using prepaid only, you can switch immediately to a subscription plan. Furthermore, it is possible to combine monthly and yearly subscriptions with added prepaid packages.
Yes, we do. You can also opt for a yearly subscription when booking your plan. It is 15% cheaper than the monthly plan, with an unbeatable rate of only 0.10€ per minute. Your time volume (10h per license) will still be credited to you on a monthly basis.
If you need more than 10 hours time credit per month, you can either top up your active subscription with flexible prepaid packs or you simply book additional subscription licenses with 10h per month for 70€. In case your demand is significantly higher than this and long-term oriented, we also offer customised plans and solutions for enterprises.
Customise your toolkit.
Transcription Automatic transcripts in minutes, 90%+ accuracy with dialect, accent and jargon in English and German.
Recording Bot Background recording and minute-taking by our Tucan bot; for online, on-premise and hybrid purposes.
AI Analytics AI-powered detection and marking of positive, neutral and negative statements made in a conversation.
Integrations Seamless integration of Tucan.ai into your system and workflows thanks to our API feature.
Summarisation AI-driven identification of central topics, questions, statements, and automatic conversation summaries.
Encoding Automatic encoding of transcribed conversations; individual trainings for personalisation upon request.
AI Editor Intuitive editor with AI-generated tags, streamline correction, keyword detection and many other features.
Individualisation Algorithm training with technical jargon and specific customer data to increase individual performance.