FAQ

Find answers to the most frequently asked questions.

General

Tucan.ai is an AI software solution for smart knowledge management that is being developed in Germany. It offers functions such as contract analysis, due diligence, meeting notes, research work and data analysis at the touch of a button.

What advantages does Tucan.ai offer?

Tucan.ai enables precise, scalable and GDPR-compliant analyses so that you can focus on the essentials. The software offers ready-made templates and the option to create your own analysis templates.

Is Tucan.ai GDPR-compliant?

Yes, Tucan.ai processes data exclusively in Germany and strictly adheres to the GDPR guidelines. Private cloud instances can also be used on request or the software can be installed on-premise.

Functionality and use cases

Which special solutions does Tucan.ai offer?

Tucan.ai offers specialized solutions for:
– Legal departments & lawyers
– Research professionals
– Smart meeting notes
– Public administration

Can Tucan.ai be integrated into existing tools?

Yes, Tucan.ai can be seamlessly integrated into tools such as Microsoft Teams, Zoom, Google Meet and Webex. Databases can be easily connected via the API, and information from Tucan.ai can also be automatically extracted via integrations.

How does contract analysis work with Tucan.ai?

With Tucan.ai, you can analyze contracts precisely and in compliance with GDPR in just a few seconds. The software offers ready-made templates and detailed evaluations with precise source information. You can analyze your contracts and documents in three simple steps:

Create a project.
Upload data (e.g. contracts, legal texts, negotiations, meetings, etc.) and/or select an already linked database.
Ask questions and start the analysis.

How does Tucan.ai help with the creation of meeting notes?

Tucan.ai offers automatic transcription and summaries of your meetings. The Tucan.ai bot integrates with tools such as Microsoft Teams, Zoom, Webex and Google Meet. For each meeting, you receive the audio file, a precise transcript and an automatic summary. The software also allows you to analyze multiple meetings and files.

How does Tucan.ai support research professionals?

Tucan.ai enables the automatic evaluation and analysis of research data with precise source information. You can automatically record and analyze qualitative interviews. The software integrates with tools such as Microsoft Teams, Zoom, Webex and Google Meet. Research projects can be created in three simple steps:

Create a project.
Upload data (interviews, free text responses, studies, etc.).
Ask questions and start analysis.

What functionality does Tucan.ai offer for public administration?

For public institutions, Tucan.ai offers fully GDPR-compliant automatic transcripts, live transcription and subtitling for meetings. The software enables precise data analysis with accurate source information and ensures full accessibility through live transcription and subtitling. Sessions can be automatically recorded and analyzed.

Data security and hosting

Where is the data from Tucan.ai stored?

Your data is stored on the cloud servers of the German company Hetzner Online GmbH in Nuremberg. Tucan.ai can also be installed on-premise on request.

What security measures does Tucan.ai offer?

Tucan.ai offers GDPR-compliant data processing, customizable access controls and automatic deletion functions.

Usage and access

Who can use Tucan.ai?

Our offer is aimed primarily at companies. You must ensure that all users comply with the agreed confidentiality and usage restrictions.

Support and contact

How can I contact the Tucan.ai support team?

You can contact us at any time by e-mail at team@tucan.ai. We welcome your comments, feedback, questions or concerns.

Does Tucan.ai offer trainings or individual consulting?

Yes, additional services such as consulting, support, individual development or implementation or training services are possible by separate written agreement.

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Imprint

Data securityis our top priority!

Tucan.ai is hosted on cloud servers of the German company Hetzner Online GmbH in Nuremberg. We strictly adhere to GDPR-compliant data processing and security standards so that your company’s data is always secure.

Tucan.ai can also be installed on-premises on request.

FAQ

General

Functionality and use cases

Data security and hosting

Usage and access

Support and contact

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+49 (0) 30 577 102 75 0

team@tucan.ai

Monday-Friday: 9am - 5pm

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