Conversational intelligence for legal professionals: Use cases and solutions
How much time do lawyers, attorneys or paralegals lose taking notes and sifting through massive sets of documents? Many would argue, it’s too much. Thankfully, legal professionals can now delegate a lot of work to AI systems.
Automation in full swing: These new AI tools revolutionise CX research
In 2023, AI is no longer a competitive advantage but a necessity. Those who can process large amounts of data, analyse metadata and recognise patterns will gain much deeper insights into customers’ minds. Others will fall behind. On the current state of AI in CX research.