Automation in full swing: These new AI tools revolutionise CX research

As a market researcher or opinion miner, staying up-to-date with the latest industry trends and insights is crucial. One great way to do this is by listening to podcasts.

5 Tucan-Tipps für effektivere Meetings

Meetings nehmen viel Zeit und Energie in Anspruch, sind aber auch wichtig in der Erarbeitung von Ideen und Entscheidungen, die für Teamkultur und Performance entscheidend sind. Wer dabei produktiv sein will, muss achtsam organisieren und moderieren sowie Teilnehmer aktiv einbinden…

Vom Wortprotokoll zur “Smart Summary”

Wir sprechen schon lange und oft mit Maschinen, Websites und Programmen. Meist in bestenfalls einseitigen Gesprächen. Doch richtig eingesetzt, kann KI-Spracherkennung sowohl unseren Umgang mit Maschinen als auch unsere Kommunikation und Interaktion untereinander positiv verändern. Ein Blick in die nahe…

From Audio Transcripts to Automatic Summaries

We've been talking to machines, websites and programs for a while now, but usually only in simple one-way conversations, at best. Applied correctly, however, AI speech recognition can positively change both how we humans communicate with machines and how we…

5 Golden Rules for a Better Meeting Culture

Meetings are often time-consuming and exhausting but crucial in the development of ideas and decisions driving team culture and performance. To get the best out them you should organise mindfully and actively engage all participants - before, during and after.…

Best Conferencing Tools for Small Enterprises

Despite or even because of the physical distance, online meetings offer a whole lot of opportunities for intensified and more productive collaboration with colleagues, partners, stakeholders and customers. We have compiled the 5 best conferencing tools for start-ups and smaller…

Leveraging Information with Sentiment Analysis

Businesses find themselves confronted with a constant information flood from all directions - customers, media, community and so on. Sentiment analysis models offer amazing tools for coping with this overload. AI systems can be trained to recognise and automatically classify…